• Delivering designs from conception to post go live

• Covering: Research, user testing, prototyping, wire framing, UI, dev hand over and

• Support to post-go live analytics and feature enhancements.

• Running a cross functional design team and supporting personal growth.

• Driving design thinking and customer centricity by influencing senior stakeholders and strategic roadmaps

• Prioritisation and oversight of all visual design activity across the delivery lifecycle.

• Driving consistency from design to dev

• Creating common libraries, templates, naming conventions, pattern rules across UX, UI, Copy and accessibility

• Setting design standards and maintaining governance to ensure they are met

Including

• Design tools : Figma, Sketch, Invision, Zeplin, Abstract

• User research: Userzoom, 11FS

• Collaboration: Miro, Figjam

• Agile: Confluence, Jira, Trello

• Defining delivery roadmaps aiming to maximise customer value with in the constraints budgets and capacity to deliver

• Using effective design strategies to evolve propositions through continuous iteration and value creation

• Reusing designs across multiple deliverables to improve efficiency

• Evolving the design operations model to match team size

• Streamlining tooling, creating frameworks to improve consistency

• Introduced a design guild to foster a design community

• Measuring team performance and user experience

• Use a variety of methods to drive the most helpful insight and aiming to reducing bias

• Comfortable running both moderated and unmoderated testing

• Documenting outcomes and iterating designs based on feedback

• Commissioning third parties to carry out research

• Experience of moderated testing with users specific accessibility and cognitive needs

• Ensuring all designs pass accessibility standards

• Incorporated accessibility standards throughout the design process, including user research.

• Considering all impairments not only visual or physical

• Commissioning site audits with third parties to gain accreditation